Move forward in the digital landscape:
Rapid Response IT Support and Consulting Solutions
Swift IT Support with Expert Technical Consulting
Get Back Online and Journey Towards Improved Business Performance
Experience seamless problem-solving with our rapid response IT support services, ensuring your technical issues are swiftly addressed. Our expert IT consultants offer strategic guidance to optimize your technology infrastructure for enhanced efficiency and growth. Trust us to deliver prompt solutions and valuable insights, propelling your business forward in the digital landscape.
Our Fees
All of our services work back from this base rate: $180.00 per hour ex GST
| Work Type | Multiplier | Minimum | Example at base rate |
|---|---|---|---|
| Remote Support | 1 | 0.25 hours | $45.00 ex GST |
| Onsite Service | 1 | 1 hour | $180.00 ex GST |
| Call Out Fee (where travel exceeds 0.5 hours call out fee will be 50% of our travel time from our office to your location) |
1 | 0.5 hours | $90.00 ex GST |
| After Hours / Emergency Service | 1.5 | 1 hour | $270.00 ex GST |
Our IT Support and Consulting Services include:
IT Consultation
Strategic guidance for technology adoption, expansion, and optimization.Network Setup and Maintenance
Design, installation, and management of reliable network systems.Data Security Solutions
Implementing firewalls, encryption, and security protocols to safeguard sensitive information.Cloud Computing Services
Migration, management, and optimization of cloud-based solutions.Server Management
Configuration, maintenance, and troubleshooting of server environments.Backup and Disaster Recovery
Setting up backup systems and recovery plans to prevent data loss.Hardware and Software Procurement
Assisting in selecting and procuring suitable hardware and software solutions.Remote Desktop Support
Assisting users remotely to troubleshoot technical issues.IT Training
Providing training sessions to improve employees' technology proficiency.Hardware Repair
Repair and maintenance of computers, laptops, servers, and other hardware.Software Installation and Configuration
Installing, configuring, and updating software applications.IT Auditing and Assessment
Evaluating your IT systems for efficiency, compliance, and security.IT Project Management
Handling the planning, execution, and management of IT projects.Virtualization Services
Implementing virtualization solutions for resource optimization.Mobile Device Management (MDM)
Managing and securing mobile devices used by employees.IT Vendor Management
Liaising with technology vendors to ensure seamless service and support.